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SKLOUD SKOUT – Privacy Policy

 

Effective Date: February 24, 2025

Last Updated: April 14, 2025

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1. Introduction

This Privacy Policy explains how SKLOUD S.A.P.I. de C.V. (“SKLOUD,” “we,” “our,” or “us”) collects, uses, stores, and protects your personal data when you use the SKLOUD SKOUT mobile application (“Platform”).

 

By using the Platform, you consent to the practices described in this policy.

 

2. Data We Collect

We collect two types of information:

 

a) Personal Data

Provided by you during registration or use of the app:

  • Full name

  • Email address

  • Country

  • Company name

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b) Device & Usage Data

Collected automatically:

  • Device type, model, and OS version

  • App usage statistics (e.g., screen views, session duration)

  • Crash reports and diagnostic logs

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c) Media Access

  • Camera: Used to scan business cards, capture product photos, or set profile images

  • Photo Library: Used to upload media for quoting or profile customization

 

We do not access your media or personal content for advertising or third-party marketing.

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3. Why We Collect Data

We collect and process your data to:

  • Enable quoting, sourcing, and team collaboration features

  • Manage user accounts

  • Provide in-app customer support

  • Improve app performance and stability

  • Comply with legal and security requirements

  • Generate anonymized insights for product enhancement

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4. Data Storage & Security

Your data is securely stored on cloud infrastructure hosted by Firebase and AWS, which may reside outside Mexico. We apply:

  • End-to-end encryption

  • Access controls

  • System monitoring and regular security audits

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5. Data Sharing

We do not sell your personal data.

Data is only shared with:

  • Firebase and AWS, for secure hosting and analytics

  • Regulatory authorities, if required by law

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6. User Rights

As a SKLOUD SKOUT user, you have the right to:

  • Access your personal data

  • Request deletion of your account and all associated data

  • Revoke camera/photo permissions through your mobile device settings

 

To make a data request, contact us at support@skloud.io.

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7. Data Retention

We retain personal data as long as your account is active. Uploaded media or files can be deleted manually at any time. After an account deletion request, we remove all data from our systems within a reasonable time frame.

 

8. Children’s Privacy

SKLOUD SKOUT is not intended for children under 13 years old. We do not knowingly collect personal data from minors. If such data is found, it will be deleted promptly.

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9. International Use & Legal Jurisdiction

Your data may be processed outside your home country, including in Mexico and the United States. By using the app, you consent to the transfer of your data as outlined in this policy.

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10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be notified in-app or via email. Continued use of the Platform means you accept the revised policy.

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11. Contact Us

For any questions about this Privacy Policy or to exercise your data rights, contact us at:

 

Email: info@skloud.io

Company: SKLOUD S.A.P.I. de C.V.

Website: www.skloudskout.com

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